Privacy Policy

At Shreenija Travels, your privacy is our priority. Whether you are a corporate client or an individual traveler, we are committed to safeguarding your personal information with transparency, responsibility, and the highest level of security. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website or travel services. By using our services or accessing our website, you agree to the terms outlined in this policy.


Introduction

We have adopted this Privacy Policy to explain:

  • What personal information we collect

  • Why we collect it

  • How we protect your data

  • Your rights regarding your personal information

Please read this Privacy Policy carefully before using the Shreenija Travels website.

We respect your privacy and ensure that all personal information is handled with strict confidentiality and robust security measures.


Information We Collect

1. Automatically Collected “Device Information”

When you visit our website, we automatically gather certain data, including:

  • Web browser type

  • IP address

  • Time zone

  • Cookies installed on your device

  • Pages or products you view

  • Websites or search terms that referred you to our site

  • Your interactions and actions on the site

This information helps us analyze website performance, prevent misuse, and improve user experience.

2. Personal Data Provided by You

When you register, fill out forms, book travel services, or contact us, we may collect personal details such as:

  • Name and surname

  • Email address

  • Contact number

  • Residential address

  • Payment information

  • Organization details (if applicable)

We collect this information only to manage bookings, process payments, and deliver seamless travel services.


Why We Process Your Data

Our primary focus is data security. We process only minimal information necessary to:

  • Operate and maintain the website

  • Identify and prevent potential misuse

  • Improve user experience

  • Manage bookings and travel services

  • Fulfill contractual obligations

  • Respond to customer inquiries

Automatically collected data is used solely for analytics and security and is not used to personally identify users unless needed for safety or compliance.

You may browse the website without providing personal details. However, certain features (newsletter, contact forms, booking forms) may require you to submit personal data.

If you’re unsure about what information is required, you may contact us at info@shreenijatravels.com.


Your Rights (Applicable to European Residents)

If you reside in the European Union, you have rights under GDPR, including:

  • Right to be informed

  • Right of access

  • Right to rectification

  • Right to erasure

  • Right to restrict processing

  • Right to data portability

  • Right to object

  • Rights related to automated decision-making and profiling

To exercise these rights, please reach out to us using the contact information provided below.

We may process your data:

  • To fulfill travel bookings or service agreements

  • To pursue legitimate business interests

Your information may also be transferred outside Europe (including the USA and Canada), strictly following legal data protection standards.


Links to External Websites

Shreenija Travels may include links to third-party websites. We are not responsible for the content or privacy practices of external websites. We recommend reviewing the privacy policies of any third-party websites you visit.


Information Security

We store your personal information on secure servers and use industry-standard measures to prevent unauthorized access, misuse, or disclosure. Our data protection includes:

  • Administrative safeguards

  • Technical safeguards

  • Physical security controls

While we strive to protect your information, no internet transmission or electronic system can guarantee absolute security.


Location Permissions (For App Users)

Our mobile application may collect and use the device’s location data for travel-related functionalities, such as:

  • Capturing driver location updates every minute (even in the background)

  • Calculating distance and travel time

  • Using GPS, Wi-Fi, or mobile networks

  • Using SnapToRoads and Directions APIs for route accuracy

This information is used only for operational purposes and not shared without your consent unless required by law.


Legal Disclosure

We may disclose your personal information:

  • To comply with legal obligations or court orders

  • To protect our legal rights

  • To ensure user safety

  • To investigate fraud or unlawful activity

  • To respond to legitimate government requests

Such disclosures will always be handled responsibly and in accordance with applicable laws.


Contact Information

If you have any questions about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:

Email: info@shreenijatravels.com

We are always here to help you understand how your information is collected, used, and protected.